New Condition - We offer 100% free exchanges (for size and colour) for flip flops in new condition with tags still intact within 30 days.
Worn Condition- You can exchange a worn pair of flip flops within 30-days of delivery for size and colour. However, you will be required to pay the postage to send the worn pair back to us.
To arrange an exchange, please contact customer support
New and Worn Condition- For all refunds (both new and worn condition), you will be required to pay the postage cost to send the flip flops back to us. Please see Return Methods and Postage Cost below.
Arrange a refund, please contact customer support
All Archies Flip flops purchased from our online store or from our authorized retailers are covered by a 6-month warranty against manufacturing faults.
In the unlikely event that you have received an item that is faulty or if you believe that your footwear has developed a fault while wearing them, please contact us straight away and we will do our best to sort this out for you as soon as possible.
Archies Footwear reserves the right to reject any returns or warranty claims that we believe have not occurred due to fair/normal use or in instances outside of the above terms and conditions.
If a warranty claim is rejected, the return postage of the original pair is at the customer's expense.
Please note, you will be required to return the faulty pair to us before we can issue you with a replacement pair.
Arrange a warranty claim, please contact customer support
To submit your claim, you will be required to upload the following photographs:
1. A photo of the issue
2. A photo of the size stamp underneath the flip flops (the US, UK and EU sizing)
Refunds and Worn Exchanges
If Archies Flip Flops are not for you, simply pay the return postage and send them back for a full refund or a worn exchange for a new pair of flip flops.
The request needs to be received within 30 days of delivery. You can use our shipping label or your own postage method.
Please contact customer support for further information
Submit a request
We are so confident that you will LOVE your Archies Flip Flops that we offer a 30-day comfort guarantee.
That is, you can wear and test our flip flops for up to 30 days and if you are not 100% satisfied with them, simply pay the return postage and you can send them back for a refund.